Keen listeners, careful readers & diligent explorers.

Services

  • Deeper examination of your current or future audience that aims to push beyond your current understanding and uncover actionable insights.

  • Improve or invent customer offerings amplified by advances in tech, media and engagement strategy.

  • Outside-your-inner-culture help to transform current or new ideas into scalable revenue opportunities and commercial progress for your business.

  • Prototype products, services and workflows through co-design and iterative development processes and testing.

  • Disruptive, scalable ideas relying on informed ingenuity, intuition and imagination but tested by data models.

Active Listening & Creativity Requires a Conversation With The Unknown


As architectural designer and engineer Jacques Fresco used to say, “You can’t think outside of your culture.”

New solutions to challenges often stem from outside of your organisational structure or from people outside of your subjective thinking. Our Active Listening Service helps you to think innovatively outside of your culture.

How We Work

Research

Unpick intelligent audience and market questions with our research funnel technique. Includes co-design, rapid prototype development and testing.


Report

Formulate research, narrow down on key findings and identify areas of interest for iterative development sprints.


Sprints

Deeper development of rapid prototypes for the purpose of collecting deeper audience testing and research data.


Our Research Tools


We work with a variety of insight generation methods that are rooted in psychology and tech.

Our techniques are designed to acquire quantitative, qualitative and warm data.

Rather than deliver a single set of results, our outcomes provide you with a variety of results that draw from a series of research activations.

The advantage of this method is that it provides a depth of response and data rather than a singular convergent answer to a problem.

Psytech Methods: EEG, GSR, IAT

Customised Research Surveys

Creative Engagement

Co-design Workshops

Targeted Use of Social Media

Semi & Structured Interviews

Rapid Prototyping & Testing

Virtual Focus Groups

The Invaluable & Instrumental Role of Emotions in Our Work


Affective Science

The scientific study of emotion or affect is the key to developing new ideas that resonate and stick. Through our work, we have found that the role of emotions in consumer behaviour and new product thinking is generally squeezed out of the process, simply due to a lack of awareness. Developing a sharper lexicon of emotions and how they relate to research and design strategy is an integral part of our philosophy and how we conduct our work.

Feel Think Do

In his book The Strange Order of Things (Damasio, 2018) preeminent Neuroscientist Antonio Damasio conveys pathbreaking work on the place of feelings in the human condition. The Professor of Psychology, Neurology, Neuroscience and Philosophy argues that emotions play a central role in social cognition and decision-making.